108 Buckwalter Pkwy Suite 2E Bluffton, SC 29910
LOCAL: (843) 706-9747
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Order within 12 hours 11 minutes for Same Day Delivery!
About Us

Frequently Asked Questions

Where are you located?

Berkeley Flowers and Gifts is our full service flower shop located in Bluffton.  It is open for walk-in customers 9:30-5:30 Monday through Saturday.  We also have satellite locations in Hilton Head (hiltonheadflowerdelivery.com) and Beaufort (beaufortflowerdelivery.com).  These were established to communicate our local presence and availability of same day flower delivery throughout Beaufort County.  These locations also serve as convenient meeting places with customers by appointment only.

Who owns Berkeley Flowers and Gifts?

Berkeley Flowers and Gifts is owned by the Mobley family from Bluffton (since February 2016).  They are involved full time to ensure the level of service is thriving in the present and growing for the future.  The flower shop is operated daily by a team of talented, energetic and positive people that are united in their commitment to delight our customers.  Come by our Bluffton location.....we would love to meet you!

Why do you say "We have the best roses in town!"?

Through research and testing roses from multiple farms we have found that "Rosaprima" roses are consistently the most impressive and longest lasting roses.  Because of this, we purchase assorted roses from this farm every week on a standing order.  This weekly investment enables us to offer the best product in town at competitive prices.

Why don't you work with national wire services?

We work hard to delight our customers.  The wire services take orders through a call/e-commerce center, keep half the customer's funds, and then send the order to a local florist to fulfill the order at a net loss to their flower shop.  Of course, this isn't in the best interest of the customer who wants something special to be sent to their loved ones.

How are you able to offer "Free Local Delivery"?

The vast majority of our business is flower delivery so we streamlined our processes to offer Free Local Delivery and further differentiate us from the national wire services.  In addition, because we use multiple delivery vehicles/drivers and our Bluffton location is close to the intersection of Highways 278 and 170, we offer same day delivery to Bluffton, Hilton Head and Beaufort for orders placed before 3pm.

Why do most of the pictures on your website look like they were taken in your flower shop?

Because they were!  Because we are an actual local flower shop instead of a national wire service, we directly fulfill the orders we receive from our customers.  We work hard to make flower arrangements that look even better in person than they do in a picture on line.  We consistently have the flowers in stock to fulfill the orders on our website as shown, so "what you see is what you get" regarding color scheme and flower types.

Why is your store open from 9:30-5:30 Monday through Saturday?

We are closed on Sundays to allow our team a day of rest, worship and to be with family.  Due to this, we extended our Saturday afternoon hours to 5:30pm and we are happy to do late afternoon deliveries on a Saturday to support occasions that fall on a Sunday.  Additionally, we are open 24 hours a day 7 days a week for on line ordering and our website is customer friendly.

Why do you ask for the recipient's phone number?

We typically do not call the recipient's phone number prior to delivery unless requested by the customer.  Instead, we only call the number if we attempt delivery and no one is home to receive the flowers.  If this happens, our process is to leave the flowers on a covered/shaded porch, call/text the number provided to inform the recipient, and leave a note in the mailbox.  If the recipient calls us back and asks us to leave it with a neighbor or redeliver then we make every effort to accomodate that request.

Why don't you use many specialty vases?

Over time, the majority of our customers have told us that they see more value in our high quality flowers and not in expensive specialty vases.  While we do have some unique vases in stock we do the majority of our arrangements in classic, glass vases that help highlight the natural beauty of the flowers.

Why don't you use silk flowers?

We use 100% fresh flowers and live plants.  Our product has a real impact on the recipient that fake flowers do not.  This is due to the "character" of something that was grown in nature instead of being manufactured in a factory.  Our cut flowers have a consistently long vase life.  While they will wilt eventually, the impression they leave on the recipient doesn't fade away.

Do you do wedding and event flowers?

Absolutely!  We have over 50 varieties of flowers in stock on a regular basis that can be used to help make any wedding or event extra special.  Please come by our Bluffton location or call us to schedule a meeting at any of our locations to see the great offerings we provide.

What do you do to maximize the vase life of your flowers?

We follow a SIMPLE six step process:  Spray arrangements with "Crowning Glory" to help hold moisture in the flower heads, Inventory rotation schedule to ensure freshness, Maintain flower cooler at prime temperature, Purchase flowers from the best farms, Liquid Flower Food added to buckets/vases, Examine flowers while arranging to ensure top quality.  We love to hear feedback on how long our flowers last after delivery!

 

 

 

 


  

 




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BERKELEY FLOWERS & GIFTS
108 Buckwalter Pkwy Suite 2E
Bluffton, SC. 29910
Local: (843) 706-9747

All prices shown in US dollars



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