About BERKELEY FLOWERS & GIFTS
Frequently Asked Questions
Where are you located?
Berkeley Flowers and Gifts is a full service flower shop located in Bluffton. It is open for phone calls and walk-in customers Monday 11:00-5:00, Tuesday-Friday 10:00-4:00 and Saturday 9:00-1:00. We are open 24 hours a day, 7 days a week for online ordering and our website is user friendly. We offer same day delivery to Bluffton, Okatie, Hardeeville, Ridgeland, Hilton Head, and Beaufort for orders placed by 12pm Monday through Friday.
Who owns Berkeley Flowers and Gifts?
Berkeley Flowers and Gifts has been owned and operated by Andrea Trujillo and Buffie Miazga since December 2019. Together, they managed the shop for over three years prior to becoming owners. They are involved full time to ensure the level of service is thriving in the present and growing for the future. The flower shop is operated daily by a team of talented, energetic, and positive people who are united in their commitment to delight our customers. Come by our shop in Bluffton.....we would love to meet you!
Why do you say "We have the best roses in town!"?
Through research and testing roses from multiple farms we have found that "Rosaprima" roses are consistently the most impressive and longest lasting roses. Because of this, we purchase assorted roses from this farm every week on a standing order. This weekly investment enables us to offer the best product in town at competitive prices.
Why don't you work with national wire services?
We work hard to delight our customers. The wire services take orders through a call/e-commerce center, keep half the customer's funds, and then send the order to a local florist to fulfill the order at a net loss to their flower shop. Of course, this isn't in the best interest of the customer who wants something special to be sent to their loved ones.
How are you able to offer "Same Day Delivery"?
The vast majority of our business is flower delivery so we streamlined our processes to offer Same Day Delivery and further differentiate us from the national wire services. In addition, because we use multiple delivery vehicles/drivers and our shop location is close to the intersection of Highways 278 and 170, we offer same day delivery to Bluffton, Okatie, Hardeeville, Ridgeland, Hilton Head, and Beaufort for orders placed by 12pm on weekdays.
Why do most of the pictures on your website look like they were taken in your flower shop?
Because they were! Because we are an actual local flower shop instead of a national wire service, we directly fulfill the orders we receive from our customers. We work hard to make flower arrangements that look even better in person than they do in a picture on line. We consistently have the flowers in stock to fulfill the orders on our website as shown, so "what you see is what you get" regarding color scheme and flower types.
Why do you ask for the recipient's phone number?
We typically do not call the recipient's phone number prior to delivery unless requested by the customer. Instead, we only call the number if we attempt delivery and no one is home to receive the flowers. If this happens, our process is to leave the flowers on a covered/shaded porch, call/text the number provided to inform the recipient, and leave a note in the mailbox. If the recipient calls us back and asks us to leave it with a neighbor or redeliver at a later time, we make every effort to accomodate that request.
Why don't you use many specialty vases?
Over time, the majority of our customers have told us that they see more value in our high quality flowers and not in expensive specialty vases. While we do have some unique vases in stock we do the majority of our arrangements in classic, glass vases that help highlight the natural beauty of the flowers.
Why don't you use silk flowers?
We use 100% fresh flowers and live plants. Our product has a real impact on the recipient that fake flowers do not. This is due to the "character" of something that was grown in nature instead of being manufactured in a factory. Our cut flowers have a consistently long vase life. While they will wilt eventually, the impression they leave on the recipient doesn't fade away.
Do you do wedding and event flowers?
Absolutely! We have over 50 varieties of flowers in stock on a regular basis that can be used to help make any wedding or event extra special. Please fill out the Wedding Florals Inquiry form located on our wedding page and we will be in touch!
What do you do to maximize the vase life of your flowers?
We follow a SIMPLE six step process: Spray arrangements with "Crowning Glory" to help hold moisture in the flower heads, Inventory rotation schedule to ensure freshness, Maintain flower cooler at prime temperature, Purchase flowers from the best farms, Liquid Flower Food added to buckets/vases, Examine flowers while arranging to ensure top quality. We love to hear feedback on how long our flowers last after delivery!
